Frequently Asked Questions
Our formulations are designed for all skin types—including sensitive. Each product is made with gentle, nutrient-rich botanicals like sea moss, jojoba, and squalene to hydrate, soothe, and support skin balance.
Yes. For best results, apply the Sea Moss Body Cream first to moisturize, then layer the Body Oil to lock in hydration and amplify your glow.
Warm a small amount between your fingers and apply to any dry or irritated areas—lips, elbows, cuticles, or heels. It's your daily rescue for targeted moisture on the go.
Apply to damp skin right after a shower. Massage in upward strokes. Use alone or layer over cream for extra nourishment and glow.
The product is secured in protective foam to prevent breakage. If it feels snug, gently hold the pump base and wiggle the bottle free—sometimes the cap may loosen before the bottle releases.
Yes, we accept returns within a specified period. Please review our return policy for more details
Due to the nature of skincare and our small-batch process, all sales are final. However, if your item arrives damaged, please contact us within 3 days of delivery with photos and your order number. We’ll offer a replacement or store credit in approved cases.
Yes. All SNCHI SKIN products are vegan, cruelty-free, and free from synthetic fragrance, parabens, and phthalates.
Currently, we ship within the U.S. only. Stay tuned—global shipping is on our roadmap.
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Vegan
Our entire collection is vegan and cruelty free.
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Fast & Free Shipping
Doorstep delivery to most of the US
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Natural
We only use the finest natural ingredients.
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Recyclable
All packaging is recyclable and eco conscious.
